An Often-Neglected Source of Competitive Advantage
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An Often-Neglected Source of Competitive Advantage

The significant transformation of customer behavior continues at full speed today. I have written about this topic in the past, and I think it is time to put it at the forefront again. “Today’s consumer has seized control. Audiences have shattered into fragments and slices. Product differences can last minutes, not years. The new ecosystem…

Top 10 Trends You Should Be Thinking About in 2019

Top 10 Trends You Should Be Thinking About in 2019

Your future matters. The building blocks of your success– people, products, partnerships, brands, operations, capabilities, culture, customers – must work together in concert as part of a strategy to define your future. Future and strategy Your future and strategy are linked at the hip! My mantra has always been to seek alternative viewpoints and lenses…