7 Leadership Lessons From the Battlefield To the Boardroom

7 Leadership Lessons From the Battlefield To the Boardroom

The demands of business leadership are changing as globalization and a growing flood of information make the jobs of leadership teams more complex. Can the old hierarchical style of leadership keep up? What should take its place? A recent WSJ article interviewed retired Generals Stan McChrystal and Mike Flynn about their experiences on the battlefield…

How Do You Stay Great? #1 Way Executives Fail
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How Do You Stay Great? #1 Way Executives Fail

“If you watch sports, you know that world-class athletes don’t stay world-class for long. While executives and leaders don’t age nearly as fast as athletes do, companies, markets and technology change 1,000 times faster than football. As a result, the executive who is spectacular in this year’s 100-person startup may be washed up in next…

6 Simple Questions That Yield Better Decisions
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6 Simple Questions That Yield Better Decisions

Decisions, decisions!  The Latin root for decide is “decidere,” which literally translated is “to cut off.” We eliminate or “cut off” all routes but one and move forward.  But our business decisions are often complex with competing options. So which option is best – how can we improve our decisions? Often a sudden impact or…

Do You Know What Your Customers Are Thinking?
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Do You Know What Your Customers Are Thinking?

What are you measuring to assess how your customers perceive your business? We all are experiencing a significant transformation in our customers’ behavior today, and we want to understand how they view our respective businesses. The Net Promoter Score methodology developed by Fred Reichheld (author of The Ultimate Question) is an effective and powerful way…

Increase Your Ratio of We’s to I’s

Increase Your Ratio of We’s to I’s

Building a Unified Leadership Team is the “prime directive” for success in any business endeavor. You remember “prime directive” don’t you? It was the Star Trek crew’s one rule or action to follow irrespective of the world they explored.  Their prime directive was “never interfere with the natural evolution of any planet or civilization.” Star…