Got a wicked problem? First, tell me how you make toast.

ByDavid Paul Carter

Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Tom is a global leader in 3D design, engineering and entertainment software, where he charts long-term strategy and helps leadership teams tackle tough industry challenges.

His approach is visible, tangible, consequential, simple, powerful and FUN! It is similar to the Business Model Canvas tool I wrote about several months ago.

Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast. Check out this TED talk …